Legal

Privacy policy

This page explains what information BusGhori uses, why, how long we keep it and the choices you have.

Last updated 13 November 2026

In short

  • You don’t need an account to search for buses, and we don’t ask who you are.
  • We don’t show advertising, we don’t use tracking or advertising cookies, and we don’t sell information about you.
  • Recent searches and saved stops stay in your own browser.
  • If you set a bus reminder, we keep what’s needed to send it and delete it about two days after the bus has left.
  • Bus operators who create an account give us their name, email and, if they choose, a phone number, so they can sign in and manage their buses.

Searching and browsing

When you use BusGhori, your browser sends us the usual technical information that every website receives: your IP address, the type of browser and device, and the pages you ask for, including the stops you search between. We use it to show you the right timetable, to keep the service running and secure, and to stop abuse, for example by limiting how many times one address can try to sign in.

Searches aren’t linked to your name or to an account. Our hosting providers keep short-lived server logs for security and troubleshooting, and those logs are deleted automatically after a limited time.

Saved in your browser

To make the site quicker to use, BusGhori stores a few things in your browser’s own storage on your device:

  • Recent searches, so you can repeat a search with one tap.
  • Saved stops, shown on the home page for quick access.
  • Light or dark theme, if you picked one.
  • Your reminders list, so you can see and cancel the reminders you’ve set.

Recent searches, saved stops and your theme are never sent to us. You can remove all of it at any time by clearing this site’s data in your browser settings.

Bus reminders

When you ask for a reminder, your browser asks for your permission to show notifications. If you agree, your browser gives us a notification address created by its push service (for example Google for Chrome, Mozilla for Firefox or Apple for Safari). We store that address together with the bus, the stop, the departure time and when to notify you, so we can send the reminder at the right moment.

The notification itself is delivered through your browser’s push service. We delete reminders about two days after the bus’s departure. You can cancel a reminder on the My reminders page, or turn off notifications for BusGhori in your browser settings at any time.

Operator accounts

Bus owners and operators who register an account give us:

  • Company or operator name, which riders see on their buses.
  • Email address, used to sign in and to send account emails such as approval and password reset links.
  • Mobile number (optional), so we can contact them about their account.
  • Password, which we store only in a scrambled (hashed) form that can’t be turned back into the password.

We also keep the account’s status (such as waiting for approval or approved), when it was created and last signed in, and recent password reset requests, to protect the account. An operator’s email address and account phone number are not shown on the site.

Bus details that operators add, including names, numbers, stops, times, contact numbers and photos, are published on BusGhori for riders to see. Photos are resized and camera details, such as the location where a photo was taken, are removed before they’re stored. Operator accounts are kept until the operator asks us to delete them.

Cookies and analytics

BusGhori sets a cookie only when an operator or administrator signs in. It keeps them signed in, can’t be read by other websites or by scripts on the page, and expires on its own (after 7 days for operators). Visitors who just search for buses get no cookies from us.

We use Cloudflare Web Analytics to count visits and see which pages are popular. It doesn’t use cookies and doesn’t follow you across other websites; we only see totals.

Services we use

BusGhori relies on a few trusted providers, each of which handles information only to run its part of the service:

  • Cloudflare: delivers the website, protects it from attacks, forwards email sent to our addresses, and provides the visit counts described above.
  • Google Cloud: runs our servers in Mumbai, India, and stores bus photos.
  • MongoDB Atlas: our database, where timetables, operator accounts and reminders are kept.
  • Resend: sends account emails, such as password reset links and approval notices.

Some of these providers may process information outside India, under their own security and privacy commitments.

Sharing and security

We don’t sell, rent or trade personal information, and we don’t share it with advertisers. We share information only with the providers above so they can run the service, or when the law requires it.

The site is served only over a secure (HTTPS) connection, passwords are stored hashed, and access to accounts and the database is restricted. No system is perfectly secure, but we take care to protect the information we hold.

Your choices and rights

  • You can use BusGhori without giving us any personal information.
  • You can clear what’s saved in your browser, cancel reminders and turn off notifications at any time.
  • Operators can update their buses whenever they like, and can ask us to correct or delete their account and its information.

You can ask to see, correct or delete personal information we hold about you, including under India’s Digital Personal Data Protection Act, 2023, by emailing support@busghori.in. We may need to confirm it’s you before we act on a request.

Operator accounts are meant for adults running a bus business. Children shouldn’t create one.

Changes and contact

If we change how we handle information, we’ll update this page and the date at the top. For anything about your privacy, write to support@busghori.in.